Law Enforcement Use of Social Media

The 2016 Social Media Survey was designed to build on the findings of previous social media surveys and fill gaps in knowledge on how law enforcement agencies use the technology. In developing the instrument, authors scanned the literature on police use of social media, met with key stakeholders and practitioners, and reviewed previously completed social media surveys…Overall, this survey reveals that law enforcement agencies use social media in very different ways, suggesting a need to further understand how they use the new technology and what research, training, and resources can best support them in managing their online presences.